Privacy Policy
At CrossWALKER we take good care of your personal data. As a customer or simply a visitor to our website, you can rely on us to take technical and organisational measures to protect your information.
In this Cookie and Privacy Policy for CrossWALKER, you will find a description of what data we collect and process, why we collect this data, and what we use it for. This Privacy Policy applies to all personal data you provide us with/we collect about you when you visit our website, contact us as a customer or visit us as a customer in person at our address.
DATA CONTROLLER
The data-controlling company for processing your personal data is:
Human Walking ApS
Sandagervej 18b, DK-5854 Gislev
Business Reg. No. 38387502
General
Personal data comprises all types of information that is specifically about you. When you use our website, we collect and process a variety of such information. This happens, for example, when you simply access content or if you use our contact form.
We typically collect and utilise the following types of data: a unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographic location and the pages on which you click (your interests). To the extent that you explicitly consent to it and personally enter the information, the following will also be processed: name, phone number, email and address. This will usually be in connection with the use of our contact form.
When processing personal information, we comply with the EU Data Protection Regulation (GDPR) as well as the Danish Personal Data Law applicable after 25 May 2018.
If you have any questions about the Cookie and Privacy Policy or how we process your personal data, you are welcome to write an email to info@crosswalker.dk or call us at (+45) 3838 7502. This also applies if you want access to your information, if you think we have registered incorrect data about you or you want your information moved. Of course, you can also object to a registration in accordance with the rules in the Danish Act on Processing of Personal Data.
Cookies and Pixels
Cookies are small text files that contain a string of characters and uniquely identify a user. They are sent back to the website and/or third parties. Most browsers are originally set up to accept cookies, as most websites are required to access them. However, you can change your browser settings so that your browser can generally reject cookies, block third-party cookies, or specify when a cookie is sent. See the link below.
Tracking pixels are scripts that run when a user lands on a website or opens an email. The pixel itself is not visible and can only be seen in the HTML of the site or email. The script will download a third-party cookie on your computer or detect that you have opened the email feature.
To learn more about cookies, visit www.allaboutcookies.org
It is possible to delete or block cookies. See instructions: http://minecookies.org/cookiehandtering
If you delete or block cookies, ads that appear on our website may be less relevant for you and appear more frequently. There is also a risk that the website will not function at its best, and you may not be able to access certain content. The website contains third-party cookies that may include to varying degrees: Frequent Third-Party Advertising ]
Cookies
When you visit the website www.crosswalker.dk we use, for example, cookies from Google Analytics. A cookie is a small text file stored in your browser in order to recognise your computer on repeat visits. Cookies help us see how many people visit the website (traffic measurement) and how users interact with the site. We do not process user behaviour information that can be associated with specific individuals. This data is not shared with other parties and the knowledge we gain is used solely to improve the website and user experience for you. You can read more about Google Analytics cookies here.
You can opt out of cookies from Google Analytics here (Not recommended).
You can always view our full list of cookies here.
Cookies delete themselves after a certain number of months (this can vary), but they are renewed after each visit. If you want to delete or block cookies, see the instructions here.
Plugins from Facebook, YouTube, LinkedIn and Instagram
Social media tracking pixels place cookies on your computer, which tells the media that you have been to www.crosswalker.dk If you click on a SoMe icon on our website, the media in question also places a cookie on your computer, tablet etc. We assume that you have an interest in CrossWALKER and the content of our site. When you visit Facebook, Instagram etc., you will then be exposed to information or advertisements with similar content. Please use your privacy settings on Facebook, Instagram etc. to limit exposure to this type of marketing.
PERSONAL DATA
CrossWALKER complies with both Danish law on the processing of personal data and EU data legislation.
General
Personal data comprises all types of information that is specifically about you. When you use our website, we collect and process a range of such information exclusively for statistical purposes etc.: e.g. Google AdWords
We typically collect and utilise the following types of data: a unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographic location and the pages on which you click (your interests). To the extent that you explicitly consent to it and personally enter the information, the following will also be processed: name, phone number, email, address etc.
Security
We have established technical and organisational procedures to ensure that your personal information is not accidentally or illegally deleted, published, lost, compromised or disclosed to a third party, misused, or otherwise processed unlawfully.
Purpose
The data is used to identify you as a user and to present you with content, which is most likely to be relevant to you, to register your purchases and payments, and to be able to provide the services you have requested: for example, to place an order for you. Additionally, we use the information to optimise our services and content.
The website also contains cookies from third parties, which may to varying degrees include:
- Google Analytics
Duration of storage
Data is stored for the period permitted by law, and is deleted when no longer needed. The length of time depends on the nature of the information and the reason for storage. Therefore, it is not possible to provide a specific time-frame for when data will be deleted. Data received in the form of campaigns etc. will be deleted after 3 months. Access to personal data is reserved for CrossWALKER staff. According to the Danish Act on Processing of Personal Data personal information must be kept secure and confidential. Of course, this data is stored in a physically secure place.
If you are a customer with us, then we are likely to use much of what we know about you. If you have terminated your customer relationship with us and want us to delete your data, this can easily be done. However, please note that accounting data is not deleted until after 5 years, from the end of the financial year you want data deleted. We automatically delete the data we have about you in our CRM system within 6 months of ending our customer relationship.
If you want us to delete the data we can before the 6 months have passed, please email us a request or complete the contact form on the website.
Disclosure of Information
Data about your use of the website, which ads you receive and maybe click on, geographical location, gender and age segment etc. are passed on to third parties in the form of Google Analytics and Pixel tags. You can see the third parties in question in the ‘Cookies’ section above. The data is used to target advertising. We also use a number of third parties to store and process data. They process the data solely on our behalf and may not use it for their own purposes.
Disclosure of personal information such as name and email etc. will only take place if you consent to it. We use data processors solely from within the European Union or from countries that can adequately safeguard your information.
Objections and Complaints
You have the right to be informed of what personal data we process about you. You also have the right to object at any time to the use of this data. You can also withdraw your consent to the processing of data about you. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Please contact: info@crosswalker.dk. If you want to lodge a complaint about our processing of your personal data, you also have the option of contacting the Danish Data Protection Agency.
This website is owned and published by:
Human Walking ApS
Sandagervej 18b, 5854 Gislev
DK – 5854 Gislev
Email: info@crosswalker.dk
Phone: (+45) 2346 9770
Last update: sept 2022